FAQ
RMIT Group, international logistics operator.
Answering your questions
Frequently asked questions about product management, import, export and distribution
What is the scope of the trusted supplier certification?
It is a document issued by a company, mostly local (from the same country as the supplier), where certain security parameters are validated for buyers, such as credentials, physical locations, operating time in the market, among other relevant aspects. to approve or reject the transaction.
Is the cost of the documents required by customs at both origin and destination included in the plan?
No, the plans are focused directly on the management of the processes detailed in each plan, the costs of the documents will be borne by the supplier or the buyer according to how it is defined during the operation.
What type of products can be imported and exported through your services?
We have experienced agents in all the areas of greatest import flow, so we can help you import or export practically all products that are within the legal framework of the customs of the destination country.
How long does it take to issue the reliable supplier certification?
This document could in some cases take up to 72 hours, but most cases are usually responded to within 24 hours.
Can I get a personalized plan that includes some additional services or discard some?
Of course, we have the customize your plan field, where you can choose the services you want to purchase and one of our agents will offer a free estimate of your request.
You offer local or international transportation services, and how are they carried out?
Yes, we offer transportation services at origin and destination to take your merchandise to the port or to your warehouse, office or home.
EN 
ES